Posted in communication, Management, Motivation, success, Workplace

Why and How we Should Use Pygmalion Effect to Boost Productivity

The Pygmalion effect, or Rosenthal effect, is a psychological phenomenon where higher expectations lead proportionally to improved higher performance, which makes this method important for improving the overall productivity, including increase considerably the employee’s or student’s efficiency and help an organization grow.

Variety of studies show that people will improve, or drop, to the levels which their teachers of managers believe them to be capable. In order to implement this method in practice, it is up to the managers or teachers to have high expectations for their employees or students, and regularly communicate those expectations.

“Organizational Leaders understandably have an influence on the success of employees, and can play a part in that success or failure, at times, without even realizing it. Positive expectations are important to ensure a positive outcome, as the belief itself can affect the giver and the receiver. Managers not only shape the expectations and the performance of the subordinates but also influence their attitude towards their jobs and themselves, if managers are unskilled it leaves a scar on the employees and the overall unit performance of the company decreases and their reputations as coaches is harmed, on the other hand if the managers can induce confidence and make the subordinates believe in themselves, their capabilities will grow and the growth of the firm happens. “

Here are a few steps to start boosting student’s or employee’s performance:

  • Express confidence in their talent and abilities – to remind them about previous records of success and history of accomplishments.
  • Celebrate Accomplishments – to recognize what’s working well and why, develop a growth mindset and motivate.
  • Assume Good Intent – Listen to what’s being said and try to understand it and don’t “read between the lines” & ask for clarification if needed.
  • Show Empathy – to build emotional connection: listen carefully, put yourself in the other person’s shoes, allow sharing vulnerabilities, build trust and offer help.
  • Think Long Term – focus on what the long term result will be and support consistency.

Posted in Books, Management, TED talks, Workplace

Must-Read Book: “Leaders Eat Last: Why Some Teams Pull Together and Others Don’t” by Simon Sinek

You probably have heard about this book already in the media many times, and much has been already said and written about it since it was published in 2014, so I won’t take your time with long persuasive speech. I enjoyed the book thoroughly, learned a lot about how people grow to be good leaders, and recommend if you haven’t read it yet and want to improve your leadership skills to set time aside and read it.

I promise you, you will feel wiser and better person at the end, and will treat your team with more respect and integrity.

Posted in Books, Personality, success, TED talks, Workplace

TED talk: Adam Grant about The Givers & Takers

Adam Grant is an organizational psychologist, who has researched the different personalities of employees and determined that in the office environment, there are three basic kinds of people:

  • Givers, giver_taker_matchers
  • Takers &
  • Matchers

According to the research, the majority of people are Matchers and we all have our moments of giving and taking, but we most probably are inclined to be either a Giver or a Taker.

You can figure out for yourself by acknowledging which of the following two questions you will most often ask yourself when you interact with your colleagues: What can you do for me? or What can I do for you?

Many studies have proven that in order for a company or an organization to prosper, there is a need to have a culture of generosity, where people, willing to teach others are encouraged and the knowledge and skills are safely carried over from person to person, without fear of being judged or laughed at.

In my experience with a company for more than 3-4 years, I have seen a high percentage of turnover of staff, and in many of these cases, the knowledge and wisdom these people possessed were lost for the organization once they left. This lack of learning is not always acknowledged by the company but has a significant impact on the new employees. The newly hired employees inevitably start from scratch and build proficiency, mostly based on own practice and errors, and lack the wisdom of mentors or senior associates.

For making any organization successful, Adam Grant offers simple strategies to promote a culture of generosity and keep self-serving employees from taking more than their share. The three simple steps are:

  1. Protect Givers from burnout – Make sure Givers provide quick tips and don’t just do most of the work themselves.
  2. Encourage help-seeking –  Make it easy and safe to ask for help.
  3. Get the right people on the bus. Keep the wrong people off the bus – having Takers in the team, poisons the atmosphere, where any and all collaboration is difficult. In such an atmosphere, even the Givers are discouraged to help.

Read the Entire Book

16158498If you haven’t read it yet and you are interested to hear all about Adam Grant’s research on the matter, please read the book. The full title is Give and Take: A Revolutionary Approach to Success and you can order it from your favorite online book store or get it from your neighborhood library, where it is available in multiple formats: printed version, e-book or audiobook.

 The book has been translated into 30 languages and named one of the best books of 2013 by Amazon, Apple, the Financial Times, and The Wall Street Journal—as well as one of Oprah’s riveting reads, Fortune’s must-read business books, Harvard Business Review’s ideas that shaped management, and the Washington Post’s books every leader should read.

Are you wondering if you are a Giver or a Taker?

Assess yourself. As Adam Grant explains, the assessment is using state-of-the-art methods in organizational psychology. For each question, give the answer that comes naturally to you. Your results will only be as accurate as you are honest—and self-aware.